Why Us: Ten things we do differently, and the questions to ask anyone who claims the same

1. 1A clinician assesses you before you are quoted. Not a salesperson, and not a price list — the surgeon or dentist who would treat you reviews your photographs, X-rays or bloods first.
2. 2Your surgeon is named, with their Ministry of Health registration number, before you pay a deposit. You can verify them independently, and we publish how.
3. 3Stay lengths are set by clinical need. Seven nights for a gastric sleeve because a leak appears between days three and seven. Three for a hair transplant because of the first wash. We do not shorten them to make a package look cheaper.
4. 4One fixed price in writing, covering everything except flights — and the five exclusions are listed on the pricing page rather than in small print.
5. 5If a scan changes the plan, you are told before anything proceeds, in writing, and you can decline and go home.
6. 6We decline cases. Iron deficiency behind hair loss, a bite problem behind a weak chin, weight not yet stable before contouring. You are not charged, and we tell you what would need to change.
7. 7We are paid by you, not by hospitals or manufacturers. Our margin is the same whichever surgeon we refer you to, which is why these pages name several implant brands rather than one.
8. 8Twelve months of structured aftercare with scheduled check-ins, and your surgeon reviewing photographs rather than a coordinator offering reassurance.
9. 9You fly home with an operation note, a discharge summary and an implant passport, in English, so your own doctor can actually help you.
10. 10We write pages that argue against the treatment they describe. Threads are not a facelift. PRP will not regrow a bald scalp. Fly for botulinum toxin and the flights cost more than the treatment.

1. 1Who will perform my procedure? Give me their full name and Ministry of Health registration number, in writing, before I pay.
2. 2How many of this specific procedure do they perform each month?
3. 3Which building will I be treated in? Give me the name and licence number.
4. 4Is there an intensive care unit in that building, and will a consultant anaesthetist be present throughout?
5. 5How many nights will I stay, and what is the clinical reason for that number?
6. 6What exactly is included in the price, and what are the exclusions?
7. 7What happens if an investigation changes the plan after I arrive? Will I be told before treatment starts?
8. 8What aftercare is included, for how long, and who conducts it?
9. 9What happens if I develop a complication after I fly home? What does your written quote say you cover?
10. 10How are you paid — by me, or by the clinic you refer me to?

A legitimate operator answers all ten without hesitation. An agency that does not yet know which clinic will take your booking cannot answer the first four, and that is the single most useful thing you can learn before paying anyone.

• We are not a hospital. We do not own the facilities or employ the surgeons — we select them, we name them, and we are accountable to you for that selection.
• We are not the cheapest. Longer stays, accredited hospitals, named surgeons who do the work themselves and twelve months of aftercare all cost money, and the cheapest packages save it on exactly those things.
• We do not treat children. Nobody under 18, for any procedure, including ones routinely performed on children in their own healthcare systems.
• We do not perform jaw repositioning or orthodontics. Where that is what a patient needs, we say so and refer them home.
• We do not use permanent fillers. Only hyaluronic acid, because it can be dissolved.
• We do not sell flights, and we explain why rather than leaving it as a gap in the price list.
• We cannot guarantee outcomes. Nobody can. What we can do is tell you honestly what is realistic before you commit.
• We are not an immigration adviser, a travel agent or an insurance broker. We will tell you what we know and point you to the authority for the rest.

If budget is the deciding factor, we would rather you went elsewhere knowing exactly which of these you are giving up than came to us unable to afford it. Several pages on this site tell patients to arrange treatment at home when that genuinely makes more sense — botulinum toxin and PRP courses in particular.